"We know that you cannot change what a customer says about your business, but we can help you change the perception."

"Do It With Me" Social Marketing for Local Business

Social Marketing | Social Media Management and Lead Generation

Social media takes work, there’s no doubt about it. Any business that has tried running own Facebook and Twitter profiles knows that gaining new customers is more difficult than it seems.

At the end of the day it comes down to focusing on three areas: 1) Building a Fan Base, 2) Conducting Customer Service, and 3) Generating Leads. Social Ordeals' platform is made to guide businesses through these three steps and ensure that they're getting the most out of social.

Generating Leads with Social

One of the most exciting parts of Social Marketing is the ability to find relevant leads based on searches for keywords and phrases. The results are current and can be based on location.

The applications are endless. A realtor can tell which Twitter users in city are tweeting about apartment hunting and send them a link to an open house, or a locksmith can see the angry tweets from people who just locked your keys in your car and reply with a quick message. Finally, social media has measurable ROI.

Customer Service with Social

Over 51% of Facebook users and 81% of Twitter users expect a response to an online complaint or question within one day. With that kind of time pressure, companies need a way to instantly hear about what customers are saying to them and reply at the drop of a hat.

With Social Marketing, businesses are notified every time someone is trying to talk to them on social media. Whether they mention username on Twitter, post a picture or status to your Facebook page, or check-in to a location on Foursquare, business owners will know about it the second it happens and be able to reply straight from the platform.

Benefits

Having access to suggested content, customer service abilities, and leads data changes the way businesses think about social media. It's that kind of information that helps increase followings and build real ROI.

Ensure your social profiles are consistent with accurate information

Many people check social media for businesses addresses and contact information—if the information is wrong, it can lead to lost sales opportunities.

  • Monitor Facebook, Twitter, Foursquare, Google+, and LinkedIn accounts
  • Schedule posts and preview the content before it goes live
  • Find interesting content that fans will like, comment on, and share
  • Receive alerts anytime someone posts to a business’ Facebook page or mentions account on Twitter
  • Generate business leads based on what people are talking about in real time